*CALL (804)254-3105
Call EMERGENCY CUT OFF SERVICES VOICEMAIL and leave a message with your name, address & details of your EMERGENCY.
Available 24/7 - Emergency Services will stop the danger only. They do not make final repairs. Our normal maintenance crew will return to make repairs the next business day. You will be charged $50 for each non-emergency page.
*You may only page Emergency Services for the following:
Severe Active Water Leaks
Fire or the possibility of a Fire
Any life threatening Situation
No heat if the temperature is below 32 degrees
In Case Of Fire: Call 911 give the Attendant your apartment address. Do Not Panic. Evacuate the apartment. Close all doors, but DO NOT LOCK THE DOORS the fire department must be able to get in. Call Emergency Services Voicemail.
In Case Of Gas leak or odor: call the City of Richmond Gas Co. Emergency Services at 311 OR (804)644-3000 OPTION#1 (they have a gas sniffer & will respond almost immediately) You must be home to let them in. The City will repair the problem or “Red Tag” the property and turn the gas off. If the City "Red Tags" the property send in a maintenance request.
In Case Of Carbon Monoxide Detector Alarm: call the City of Richmond Gas Co. Emergency Services at 311 OR (804)644-3000 OPTION#1 (they have a gas sniffer & will respond almost immediately) You must be home to let them in. The City will repair the problem or “Red Tag” the property and turn the gas off. If the City "Red Tags" the property, send in a maintenance request.
*Calling Emergency Services when it is not an emergency will cause a minimum of a $75 service charge to you.
Call EMERGENCY CUT OFF SERVICES VOICEMAIL and leave a message with your name, address & details of your EMERGENCY.
Available 24/7 - Emergency Services will stop the danger only. They do not make final repairs. Our normal maintenance crew will return to make repairs the next business day. You will be charged $50 for each non-emergency page.
*You may only page Emergency Services for the following:
Severe Active Water Leaks
Fire or the possibility of a Fire
Any life threatening Situation
No heat if the temperature is below 32 degrees
In Case Of Fire: Call 911 give the Attendant your apartment address. Do Not Panic. Evacuate the apartment. Close all doors, but DO NOT LOCK THE DOORS the fire department must be able to get in. Call Emergency Services Voicemail.
In Case Of Gas leak or odor: call the City of Richmond Gas Co. Emergency Services at 311 OR (804)644-3000 OPTION#1 (they have a gas sniffer & will respond almost immediately) You must be home to let them in. The City will repair the problem or “Red Tag” the property and turn the gas off. If the City "Red Tags" the property send in a maintenance request.
In Case Of Carbon Monoxide Detector Alarm: call the City of Richmond Gas Co. Emergency Services at 311 OR (804)644-3000 OPTION#1 (they have a gas sniffer & will respond almost immediately) You must be home to let them in. The City will repair the problem or “Red Tag” the property and turn the gas off. If the City "Red Tags" the property, send in a maintenance request.
*Calling Emergency Services when it is not an emergency will cause a minimum of a $75 service charge to you.