RENTAL SEASON IS HERE!  NEW  UPDATES!   804-564-9833
   
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  • Open House
  • Applications
  • Tenant Portal
  • About/Contact Us

Tenant Portal

Welcome to the Fan Apartments, Inc.  Tenant Portal!
In today's world, we recognize that the ability to conduct business online is no longer a convenience but a necessity. Visit us here to pay your rent online or submit a maintenance request!

Pay Rent - You have Options!

1.You may now use Auto-draft, set it up and forget it - FREE Option! click here

2.Bill Pay with your Bank - this is a FREE Option! Contact your bank directly.

3.We take Visa/Mastercard/Discover and Amex
click here


4.Mail your rent to us, P.O. Box 5541, Richmond, VA 23220  click here

​(and email for envelopes: [email protected])


Maintenance Request 
Boil Water Advisory Lifted at 2:30 p.m. on Thursday, May 29th Updates from City: click here
THANK YOU FOR YOUR PATIENCE
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Do you need Routine Maintenance, CLICK HERE

Do you have an Emergency ( 
Severe Active Water Leaks,Fire or the possibility of a Fire,
 Any life threatening Situation, No heat if the temperature is below 32 degrees) 
CLICK HERE

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FORMS AND RESOURCES -What Maintenance is the Tenant responsible for?  This page will help you take care of some of these items.  click here


CONTACT

Payment Questions - phone (804) 358-1948
                                email:  [email protected]
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Maintenance - email:   [email protected]
                                fax (804) 359-3385
                                emergency (804) 254-3105
Rental Office - phone (804) 358-4784
                                agent cell (804) 564-9833
                                email: [email protected] 
                                fax (804) 359-3385                                                                                     
Websites - www.fanapartments.com
                        www.fanrentals.com


rental_payment_options.pdf
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